PRIVACY POLICY

Effective Date: May 1, 2025
Last Updated: May 1, 2025

Mazala Group (“Mazala,” “we,” “our,” or “us”) operates as a multi-division business under Mazala Global, LLC (USA) and Mazala Limited (HK). Through our core service lines—Mazala Energy, Mazala Logistics, Mazala Insurance & Bonds, Mazala Travel, and Mazala Cloud—we deliver integrated solutions globally across the energy, logistics, insurance, travel, and digital infrastructure sectors.

We are committed to protecting your privacy and ensuring transparency in how your personal information is collected, used, and protected.

This Privacy Policy applies to your use of the following websites:

It also covers interactions through mobile apps, APIs, communication portals, and all other digital platforms owned or operated by Mazala Group (collectively, the “Sites”).

By using any of our Sites, you agree to the terms outlined in this Privacy Policy.

1. INFORMATION WE COLLECT

A. Personal Information You Provide

You may voluntarily share personal data via forms, service inquiries, quote submissions, or bookings, including:

  • Name, email address, and phone number
  • Company name and industry sector
  • Travel details, energy usage, logistics requirements, insurance needs
  • Uploaded files (e.g., government IDs, utility bills, freight manifests, policy documents)

B. Automatically Collected Data

We collect the following technical and usage data:

  • IP address, device type, and browser information
  • Pages visited, session duration, referral links
  • Approximate geolocation (city/region-level)
  • Device ID and interactions with embedded tools

C. Data from Third Parties

We may supplement data with information from:

  • Analytics and marketing platforms
  • Industry affiliates (e.g., underwriters, freight partners, registrars)
  • Technology vendors and API integrations

2. HOW WE USE YOUR INFORMATION

Your information is used to:

  • Process service requests, quotes, and bookings
  • Facilitate communication and respond to inquiries
  • Operate and optimize our websites and service platforms
  • Meet regulatory, compliance, and licensing obligations (e.g., FMCSA, DOI, ICANN, HKPDPO)
  • Detect fraud and protect infrastructure integrity

3. SHARING OF YOUR INFORMATION

We do not sell your personal data. We only share it as needed to operate our services:

  • Internal Use – Between Mazala Group divisions to fulfill multi-service engagements
  • Service Providers – For CRM, hosting, cloud storage, communications, and payment processing
  • Operational Partners – Including carriers, energy suppliers, reinsurers, registrars, and travel vendors
  • Regulatory Authorities – As legally required in the U.S., HK, or other jurisdictions

4. COOKIES & TRACKING

We use cookies and similar technologies to:

  • Enable secure access, form submissions, and session continuity
  • Analyze traffic and improve functionality
  • Store user preferences and enhance experience

You may disable cookies via your browser settings. Please note this may impact site functionality.

5. DATA SECURITY

We implement strict security protocols to safeguard your data:

  • SSL/TLS encryption for all transmitted data
  • Secure servers with access control and firewall protection
  • Regular vulnerability testing and patching
  • Internal controls for employee access and credentials

6. DATA RETENTION

We retain personal data only as long as necessary for operational, legal, or regulatory reasons, including:

  • Energy brokerage agreements and utility records
  • Freight shipment logs and carrier confirmations
  • Insurance applications, claim history, and bond issuance
  • Travel itineraries and booking records
  • Domain registration and WHOIS/DNS configurations

7. CHILDREN’S PRIVACY

Our services are not directed at individuals under the age of 18. We do not knowingly collect or retain information from minors.

8. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

If you are a California resident, you may:

  • Request access to personal data we’ve collected about you
  • Request correction or deletion of your data
  • Opt out of any data sharing (note: we do not sell data)
  • Exercise your rights without facing discriminatory treatment

Submit your request by emailing: compliance@mazalagroup.com

9. THIRD-PARTY LINKS

Our Sites may link to third-party websites, tools, or integrations. We are not responsible for their content or privacy practices. Please review the privacy policy of any site you visit.

10. CHANGES TO THIS PRIVACY POLICY

Mazala may update this Privacy Policy from time to time. Any updates will be posted on this page with a new “Last Updated” date. Continued use of our Sites implies your acceptance of any updates.

11. CONTACT US

For questions about this Privacy Policy or our data handling practices, please contact:

Mazala Group

📧 Email: compliance@mazalagroup.com

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